|
|
Mar 29, 2024
|
|
Catalog 2018-2019 [ARCHIVED CATALOG]
|
MAR 160 - Customer ServiceCredits: 3 Enables students to learn the relationship of self to customers, problem solve and understand the importance of communicating with customers. Specific emphasis is given to managing customer expectations by building customer rapport and creating positive outcomes. Three credits.
|
|
|