Catalog 2022-2023 
    
    Dec 07, 2025  
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Catalog 2022-2023 [ARCHIVED CATALOG]

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HPR 1006 - Customer Service in Healthcare

Credits: 2
Introduces students to customer service theory and techniques specifically in the healthcare arena. This course will discuss therapeutic communication, conflict resolution and negotiation, as well as employee/employer relations. Exploration of diverse populations and cultural sensitivity will be addressed. Course is not repeatable for credit.


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