Aims Community College Academic Catalog 2026-2027 
    
    Sep 20, 2026  
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Aims Community College Academic Catalog 2026-2027
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HPR 1006 - Customer Service in Healthcare

Credits: 2
Introduces students to customer service theory and techniques specifically in the healthcare arena. This course will discuss therapeutic communication, conflict resolution and negotiation, as well as employee/employer relations. Exploration of diverse populations and cultural sensitivity will be addressed. Course is not repeatable for credit.


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