Catalog 2012-2013, Final Edition

Nov 25, 2024

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Catalog 2012-2013, Final Edition [ARCHIVED CATALOG]

Customer Service Certificate (2 semesters)

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(CERT MM25) (Summer 2012)

(CERT MM23) (Fall 2012/Spring 2013)

Certificate Requirements:

MAR 160 - Customer Service Credits: 3
COM 125 - Interpersonal Communication Credits: 3
MAN 104 - Stress Management Credits: 1
MAN 117 - Time Management Credits: 1
MAN 125 - Teambuilding Credits: 1
PSY 236 - Assertiveness Training Credits: 1

Select 6 credits from the following list:

ACC 132 - Tax Help Colorado Credits: 2
AND
ACC 133 - Tax Help Colorado Site Lab Credits: 1
ENG 131 - Technical Writing I Credits: 3
MAN 116 - Principles of Supervision Credits: 3
MAN 175 - Special Topics Credits: 1 to 12
Approved Topics:
Negotiations - Credits: 1
Dealing with Difficult People - Credits: 1
Other approved offerings in the department - Credits: 1
MAR 235 - Consumer Behavior Credits: 3
MAT 112 - Financial Mathematics Credits: 3
PSY 100 - Psych/Workplace Relationships Credits: 3

Total Credits for Certificate: 16