Catalog 2023-2024 
    
    Dec 10, 2024  
Catalog 2023-2024 [ARCHIVED CATALOG]

MAR 1060 - Customer Service

Credits: 3
Enables students to learn the relationship of self to customers, problem solve and understand the importance of communicating with customers. Specific emphasis is given to managing customer expectations by building customer rapport and creating positive outcomes. Course is not repeatable for credit.