Catalog 2024-2025

Nov 21, 2024

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Catalog 2024-2025

Customer Service and Leadership (3 semesters)

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(CERTMM30)

Program Requirements:

MAN 1004 - Stress Management Credits: 1
MAN 1017 - Time Management Credits: 1
MAN 1025 - Team Building Credits: 1
MAN 1028 - Human Relations in Organizations Credits: 3
MAN 2012 - Negotiation and Conflict Resolution Credits: 3
MAN 2024 - Leadership Credits: 3
MAN 2030 - Corporate Ethics and Social Responsibility Credits: 3
MAR 1060 - Customer Service Credits: 3

Total Required Program Credits: 18

Select 6 credits from the following list:

COM 1250 - Interpersonal Communication: GT-SS3 Credits: 3
ENG 1031 - Technical Writing I: GT-CO1 Credits: 3
MAN 1016 - Principles of Supervision Credits: 3
MAR 2035 - Consumer Behavior Credits: 3
MAT 1160 - Financial Mathematics Credits: 3

Total Credits for Certificate: 24