Customer Service and Leadership (3 semesters)

Program Requirements

• MAN 1004 - Stress Management Credits: 1
• MAN 1017 - Time Management Credits: 1
• MAN 1025 - Team Building Credits: 1
• MAN 1028 - Human Relations in Organizations Credits: 3
• MAN 2012 - Negotiation and Conflict Resolution Credits: 3
• MAN 2024 - Leadership Credits: 3
• MAN 2030 - Corporate Ethics and Social Responsibility Credits: 3
• MAR 1060 - Customer Service Credits: 3

• Choose two courses from the list below, totally six credits. 

• COM 1250 - Interpersonal Communication: GT-SS3 Credits: 3
• ENG 1031 - Technical Writing I: GT-CO1 Credits: 3
• MAN 1016 - Principles of Supervision Credits: 3
• MAR 2035 - Consumer Behavior Credits: 3
• MAT 1160 - Financial Mathematics Credits: 3

Total Required Program Credits: 18

Total Credits for Certificate: 24